personal development, self-discovery, self-help, motivation and achievement psychology

assertiveness techniques and self-confidence

change and innovation decision-making template

cherie carter-scott's rules of life

coaching - life coaching and personal coaching

emotional freedom techniques (EFT)

emotional intelligence (EQ)

empathy

employee motivation and staff motivation surveys

the four agreements - don miguel ruiz

graphology - handwriting analysis

hard questions for an authentic life - susan piver

johari window model and free diagrams

pay rises and salary increases

personal change stages - john fisher

personality theories and types - jung, myers briggs, keirsey, belbin, etc

transactional analysis - eric berne - early theory

transactional analysis - eric berne - recent theory

mehrabian's communication theory - verbal, non-verbal, body language

motivational theory and ideas

neuro-linguistic programming (nlp)

pavlov's dogs

personal development - modern integrated methods

personal development - excellent BBC books series

problem-solving - how to

reiki healing, therapy, training and history

sharon drew morgen - facilitation model

stress and stress management

time management tips

time management techniques, free tools and templates

"i am" - a script for self-help and personal change

management and leadership theories and models

david mcclelland - achievement motivation

adams' equity theory on job motivation

adizes ten stages - corporate life cycle model

action-centred leadership - john adair

ansoff matrix

benziger personality assessment model

conscious competence learning model

decision-making - how to

decision-making template

delegation - how to

forming storming norming performing model - tuckman

herzberg's motivation theory

albert humphrey's tam® business change model

Gung Ho! culture and organizational development model

charles handy - motivation calculus

frederick herzberg - motivation theory

in search of excellence model - tom peters

leadership tips

kolb's learning styles

kotter's change model

maslow's hierarchy of needs

performance management

six sigma® - definitions, history, overview

situational leadership®

x-y theory - mcgregor

theory z - william ouchi

quality management, history, gurus, TQM, process improvement, etc



 

 

 

humour, funny and inspirational stories, amusing and inspirational quotes

air traffic controllers funny quotes

aesop's fables

company policy analogy - amusing

courtroom gaffes

desiderata - inspirational poem and history

do not stand at my grave and weep

family fortunes funny wrong answers

funny letters to a council

if - the inspirational poem by rudyard kipling

insurance claims forms gaffes

murphy's plough - positive thinking story

free posters - motivational, inspirational, funny

quotes - motivational, amusing, inspirational and love quotations

rocks in a bucket story

stories, research findings and analogies

tree swing picture

weakest link funny answers

















 

sales, marketing, strategy, business management and planning

activity management template (MSExcel)

advanced selling technique - buying facilitation® - sharon drew morgen

advertising tricks of the trade

aida - and other selling techniques

boston matrix

business planning and marketing strategy - how to write

business strategy implementation and realisation

buying techniques and strategy

CRM - customer relationship management

environmental management and resources efficiency

franchising business - buying guide

marketing guide

needs creation selling technique

negotiation - how to

project management skills and technique

sales activator® - training and development games system

sales research summary of key selling success factors

sales training and selling theories

sostac® - pr smith's business marketing planning system

swot analysis - free template and examples

pest market analysis - free template

porter's five forces of competitive position

team building, activities, exercises and games, working with groups

quizballs

brainstorming for team building and problem solving - how to

brainstorming - advanced 'kaleidoscope' method for creativity and deep teambuilding

delegating to a group - and developing your team

games, tricks, puzzles and warm ups for groups

games and exercises for team building

more team building activities and ideas

juggle - how to

meetings - how to plan and run meetings

plate spinning instructions - how to

presentation skills and techniques

puzzles and conundrums - more complex

role playing and role play games process and tips

'scrambled words' examples for language, communications and brain training

tannenbaum and schmidt continuum

workshops - format and how to run

leadership and motivation quiz

visual aids and props ideas

team-building activities evaluation form and outcomes notes (excel file)
 

human resources processes, recruitment and selection, training

360 degree appraisals tips and templates

bloom's taxonomy of learning domains

employment termination, dismissal, redundancy, letters templates and style

exit interviews, questions examples, tips

grievance procedures letters samples for employees

group selection recruitment method

induction training checklist, template and tips

job interviews - tips, techniques, questions, answers

job descriptions, writing templates and examples

multiple intelligences - howard gardner's theory and the VAK learning styles inventory

performance appraisals - process and appraisals form template

team briefing process

training evaluation processes

training and developing people - how to

kirkpatrick's learning evaluation model

HR performance evaluation

glossaries, dictionaries and lists of terms

accents and diacritical marks

demographics and lifestyle classifications and UK population percentages

acronyms finder (some expressions will cause offence if you are easily offended)

books for training, self-development, language, and inspirational ideas

cliches, expressions and words - meanings and origins

cockney rhyming slang

contracts and agreements legal terms and definitions glossary

diagrams and tools - free resources for download

financial terms and ratios explained

gifts and team games prizes ideas

greek alphabet

in search of excellence - summary

industrial classifications - UK SIC codes

legal contracts terminology glossary

management gurus and books listing

metric prefixes table

money slang meanings and origins

phonetic alphabet

quotes - motivational, amusing, inspirational and love quotations

SIC codes - standard industrial classifications

stories, research findings and analogies

management and strategy diagrams

(more on the free resources section including working msword, excel and powerpoint files for free dopwnload)

porter's five forces diagram

actual total cost diagram

people performance potential model diagram (ack j addy - origin suggestions please)

Herzberg Motivation diagram

Herzberg's Motivators graph

Johari Window diagram

Process of Transition diagram

Adams Equity Theory diagram

McGregor XY Theory diagram

Maslow's Hierarchy of Needs diagram

Hierarchy of Needs diagram - adapted 1970's seven-level model

Hierarchy of Needs diagram - adapted 1990's eight-level model

Kolb's Learning Styles diagram

Customers/prospects priority planning matrix









 

environment, design and lifestyle

climate change implications for organisations, climate chnage levy, agreements, etc

ideas to help you go to sleep

intelligent buildings and intelligent homes

posture and workstation ergonomics

product design process and tips

real ale - business, markets, lifestyle lessons

reiki healing, therapy, training and history

small business start-ups lessons and examples from the third world

writing and communicating techniques and examples

advertising tricks of the trade

code of practice sample

complaints letters - how to write

responding to customer complaints

writing a curriculum vitae (cv)

writing effective job adverts

writing job descriptions

writing a reference letter

writing a resignation letter - tips, samples and templates

writing a resume

writing technique - general